ITIL Foundation on 19th – 20th & 24th – 25th Aug 2019

ITIL Foundation

Audience

Those who require a basic understanding of the ITIL framework.

Course Outline

  • Module 1: Introduction to Service Management
  • Module 2: Service Lifecycle and Service Management as a Practice
  • Module 3: Lifecycle Phases: Service Strategy
  • Module 4: Lifecycle Phases: Service Design
  • Module 5: Lifecycle Phase: Service Transition
  • Module 6: Lifecycle Phases: Service Operation
  • Module 7: Functions in Service Operation
  • Module 8: Lifecycle Phases: Continual Service Improvement
  • Module 9: Technology and Architecture

Note:

10% Early Bird discount if registered on or before 10th Aug 2019.

15% discount on Group registrations of 4 or more participants.

20% discount on Corporate group registrations of 8 or more participants.

 

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Fees : Rs. 15000/- + 18% GST

Date : 19-20 & 24=25 Aug 2019

Duration : 2 Days

Location : Mumbai

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