ITIL Foundation on 23rd – 24th & 28th-29th Sept 2019
ITIL certifications an essential requirement for understanding of new ITIL4 framework and how it may be used to enhance the quality of IT service management with in an organization. This certifications most suited for: IT Managers/Support teams, System Administrators/Analysts, Operations Managers, Database Administrators, Service Delivery Professionals, Quality professionals who needs a basic Analysts.
Module 1: Introduction to Service Management
Module 2: Service Lifecycle and Service Management as a Practice
Module 3: Lifecycle Phases: Service Strategy
Module 4: Lifecycle Phases: Service Design
Module 5: Lifecycle Phase: Service Transition
Module 6: Lifecycle Phases: Service Operation
Module 7: Functions in Service Operation
Module 8: Lifecycle Phases: Continual Service Improvement
Module 9: Technology and Architecture
10% Early Bird discount if registered on or before 2nd Sept 2019.
15% discount on Group registrations of 4 or more participants.
20% discount on Corporate group registrations of 8 or more participants.
Rs. 15000/- + 18% GST
Weekdays 23rd to 24th & Weekends 28th to 29th Sept 2019